Terms and Conditions
DEFINITIONS
“Agreement” shall mean these Terms and Conditions, and the Privacy Policy.
“Cielo” shall mean Cielo LLC.
“Customer” includes any individual or entity that purchases any product or service from Cielo, or any individual or entity that sends any equipment or gear to us.
“Send” or “Sending” means the sending or transmission of any equipment or gear to us for any reason, whether for purchase, repurchase, repair, pursuant to an RMA, for return, or exchange.
“User” includes Viewers and Customers.
“Viewer” includes any individual or entity that views, prints, distributes, or otherwise uses the contents of this Website whether in electronic or printed form.
“Website” shall include any information contained upon cielo.com or any website that mirrors the content of cielo.com.
“You” or “Your” includes Viewers and Customers.
Agreement
This Website is owned and operated by Cielo LLC. The following terms and conditions shall apply to each User. If this Agreement does not answer Your questions, we invite You to email us at cielo@cielo.com.
By accessing this Website, placing an order for goods or services with Cielo, and/or Sending us your equipment or gear, You agree to this Agreement, which is a legally binding agreement. If You do not agree, You may not view, print, distribute, order from, archive, Send, or otherwise utilize this Website. Cielo reserves the right to change these terms of use from time to time at its sole discretion without notice. You should always review this Agreement prior to each visit to ensure that You have a full understanding of the current terms, conditions, and Privacy Policy. In the case of any violation of this Agreement, Cielo reserves the right to seek all remedies available by law and in equity for such violations.
Contents and Disclaimer of Warranties
The information contained in this Website is not guaranteed to be accurate, current, or complete. Cielo has attempted to provide accurate information on this Website, but assumes no responsibility for the accuracy of the information. Information on this Website may contain inaccuracies or typographical errors and may be changed without notice.
THIS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW.
CIELO AND ITS AFFILIATES, SERVICE PROVIDERS, AND LICENSORS HEREBY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO: (A) WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; (B) WARRANTIES RELATING TO DELAYS, INTERRUPTIONS, ERRORS, OR OMISSIONS IN THE OPERATION OF THIS WEBSITE OR ANY PART OF IT; (C) WARRANTIES RELATING TO THE TRANSMISSION OR DELIVERY OF THIS WEBSITE OR ITS AVAILABILITY AT ANY PARTICULAR TIME OR LOCATION; (D) WARRANTIES RELATING TO THE USE, VALIDITY, ACCURACY, CURRENCY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, THIS WEBSITE OR ANY INFORMATION PUBLISHED ON THIS WEBSITE, AND (E) WARRANTIES RELATING TO WEBSITES TO WHICH THIS WEBSITE IS LINKED.
Product Warranties
ALL MERCHANDISE IS SOLD “AS IS” BY CIELO. PLEASE CHECK MANUFACTURER PACKAGING AND MATERIALS FOR COMPATIBILITY. MANUFACTURERS MAY PROVIDE A WARRANTY DIRECTLY TO THE CUSTOMER, BUT CIELO ASSUMES NO RESPONSIBILITY THEREUNDER. IN CERTAIN CASES, WE OFFER A NINETY (90) DAY LIMITED WARRANTY, PROVIDED THAT OUR CUSTOMERS COMPLY WITH THE RMA PROCESS.
CIELO MAKES NO WARRANTY AS TO THE PERFORMANCE OF ANY MERCHANDISE SOLD OR SERVICED AND MAKES NO WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE NOR ANY IMPLIED WARRANTY OF MERCHANTABILITY. WE ARE NOT RESPONSIBLE FOR SYSTEM DOWNTIME, LOST OR CORRUPTED DATA OR SOFTWARE, ETC.
Pricing
We do our best to provide the most accurate, up-to-date information, but errors do occur, and we reserve the right to make changes without notice. Prices change frequently, and we cannot guarantee any price on our Website until we accept an order. Cielo may change the products and/or information contained on this Website at any time, without prior notice. Cielo may not be able to honor prices listed on the Website.
A Cielo account executive will inform You when a product is not in stock and provide an estimated availability date based on vendor-supplied information, which is subject to change.
Right of Offset
At any time that an amount is due to Cielo, Cielo shall have the right, without prior notice, to set off and apply any amounts otherwise owed by Cielo to the User against any amounts owed to Cielo by the User.
Title Risk of Loss
Title to products purchased from Cielo passes to the Customer at the time of shipping. The Customer assumes full liability for providing a correct and valid delivery address. Cielo will not incur any forwarding costs on shipments. Cielo is not responsible for delays or damages resulting from Acts of God, war, riot, terrorist activities, embargoes, or other acts beyond its reasonable control.
Order Acceptance Policy
Your receipt of an order confirmation does not signify Cielo's acceptance of the order, nor does it constitute confirmation of an offer to sell. Cielo reserves the right, at any time after receipt of Your order, to accept or decline it for any reason. Cielo further reserves the right to supply less than the quantity ordered if necessary. Orders are deemed accepted upon shipment of the products or performance of services ordered.
No Responsibility to Sell Mispriced Products or Services
Cielo reserves the right to refuse or cancel any orders placed for products or services listed at an incorrect price or containing other errors. If Your credit card has already been charged for the purchase and the order is canceled, Cielo will issue a credit to Your account for the full amount.
Service and Support for Goods Sold
With the exception of the RMA process, all technical service and support requests should be made directly to the manufacturer under their terms and conditions.
Privacy Policy
By placing an order with Cielo, You agree to our Privacy Policy and agree to review it each time You visit our Website or place an order.
Limitation of Liability
Cielo shall not be liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages, including but not limited to damages for loss of profits, business, goodwill, data, or other intangible losses. Our liability is limited to the amount You paid for any product or service that is the subject of a claim.
Jurisdiction and Governing Law
This Agreement and any disputes shall be governed by the laws of the State of Missouri, without regard to its conflict of law provisions.
Entire Agreement
This Agreement, together with the Privacy Policy, constitutes the entire agreement between You and Cielo, superseding all prior agreements.
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